Shipping policy
UK delivery
Standard tracked delivery costs £4.50 per order. We currently deliver within the United Kingdom only.
Dispatch and delivery times
We dispatch in-stock orders within one working day, with same-day dispatch where possible.
After dispatch, please allow an estimated 3–5 working days for delivery. Working days are Monday to Friday, excluding bank holidays. Delivery times are estimates, not guaranteed arrival dates.
Tracking your order
We normally send orders using Royal Mail Tracked, although we may use another tracked carrier where appropriate. We’ll send your tracking details by email once your order has been dispatched.
Delayed or missing deliveries
If your order hasn’t arrived within the estimated delivery window, please contact us through our Contact Us page with your order number. We’ll investigate with the carrier and help resolve it.
International and express delivery
International and express delivery are currently unavailable.